Dashboard
Billing overview
Invoices and payments via QuickBooks Online — view and pay in one place.
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Get started
Complete these steps so we can provision your server, numbers, and extensions.
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Your setup
Current system status, diagnostics, and summary cards. Configuration is managed in the sections below.
Connection summary
Confirms which tenant you're linked to and what data is used for phones and provisioning.
Virtual server
Phone platform
SIP host
Phone system
Status and safe actions for your PBX. Manage call routing, voicemail, and users under Phone System.
Status & actions
Status and safe actions for your phone system. Live status appears when your provider has enabled the management link.
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Manage phone features
Configure routing, users, and voicemail in Phone System.
Your phone numbers
Numbers on your voice trunk. Removal is delayed 30 days after you schedule it; you can cancel before then.
| Number | Status | Voice path | Removal |
|---|
Remote Workers (WireGuard)
Configure your split-tunnel VPN for remote softphones.
Phones
Physical phones (Grandstream) and GDMS provisioning. Test your GDMS link, view enrolled devices, and add new hardware.
Physical phones (Grandstream · GDMS)
Devices reported for your tenant. Data refreshes when you click Refresh above.
| Model | MAC | Status | GDMS |
|---|
Test GDMS connection
Verify Grandstream GDMS API (gdms.cloud) with your tenant’s GDMS site. Errors here are from the test only, not your connection summary.
Numbers & SIP
Your procured numbers, SIP trunk status, and tools to search and order new DIDs.
SIP trunk
Your numbers
Phone numbers procured for your account. Configure inbound routing under Phone System → Incoming Calls. Removal is delayed 30 days after you schedule it; you can cancel before then.
| Number | Status | Voice path | Routing | Actions |
|---|---|---|---|---|
| Loading… | ||||
Search available numbers
Find numbers by area code or city/state. Then add them to your order and purchase (assigned to your SIP trunk).
Order numbers
Numbers you add from search will be purchased and assigned to your SIP trunk. You need a SIP trunk set up first.
Each number is billed at the full catalog monthly price when ordered. Your saved card is charged before numbers are provisioned.
Select numbers from the search results above (click "Add"), or enter a number below.
Phone System Configuration
Knowledge base
Browse articles by topic. Need help from the team? Use Support tickets.
Topics
Choose a topic to see articles.
Support tickets
Request help or report an issue. Self-serve answers are in the Knowledge base.
Open a ticket
Request help or report an issue. We'll respond during business hours.
Your tickets
| ID | Subject | Status | Updated |
|---|---|---|---|
| #1042 | SIP registration question | Resolved | Feb 20, 2025 |
| #1038 | New DID provisioning | Resolved | Feb 10, 2025 |
Contact
Support hours: Mon–Fri 9am–5pm ET
Email: support@voicesurge.com · Phone: (555) 123-4567